Refund & Return Policy
We accept all exchange and return requests within 7 days from the date of delivery. For any reason whatsoever, we will be happy to exchange it for a different size that you may like. We are not providing refunds at the moment. In case you would like, exchange amount can be issued in the form of store credit that can be used within the next 60 days.
We at Rashmi Shree Creation thrive on feedback. If for any reason you are not satisfied with your order, just write to us at rashmishreecreation@gmail.com and we will be more than happy to assist you. Please be patient and expect a reply in up to 48 working hours.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
* Please login to your customer account and select the order you want to create a return for. If your order has more than one items, please select the items you want to submit a return for. Then click on ‘Request return‘
* Once your return request is approved by us, you will get an email notification and you need to courier us back the products to be returned in an unused condition and with all packaging material and tags intact to below address (the return courier is arranged by you and the cost of the same is borne by you):
*Once we have received the product, our executive will get in touch with you and we will ship out the requested exchange product free of cost to you.
* If size exchange is not required we will issue a Credit voucher to you, valid for 60 days period, which can be used to order anything of your choice. As a company policy we do not offer refunds.
Please note it takes at least 72 working hours to process a return courier received. Also, please note exchange/return can only be done once per an order.
Items listed under Clearance/Final Sale are not eligible for exchange/return.
To return your product, you should mail your product to:
Rashmi Shree Creation
C-13 Pratap nagar
Sector 22
Jaipur -302033
Order cancellation is accepted within twelve hours of order placement or till the time order has been processed and shipped. In that case complete refund will be issued to you. Once the order has been shipped, we will not be able to cancel it.
Contact us for questions related to refunds and returns.